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Privacy Policy

Last updated: 08.06.2025

At Synrg, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are

Synrg 93 LTD.

Синерджи 93 

БЪЛГАРИЯ, гр. Варна, р-н Приморски, ул. Ген. Михаил Д. Скобелев №12, ет. 2, ап. 8
Contact Email: Please use the contact form
Data Controller: Synrg 93 LTD.

If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Identification data: name, email address, phone number, billing address

  • Health and fitness information: training goals, medical conditions, fitness history (only with your consent)

  • Payment details: billing data for memberships and purchases

  • Technical data: IP address, browser type, operating system, device information

  • Usage data: interactions with our website, pages visited, time spent on pages

3. Legal Basis for Processing

Under the GDPR, we process your data based on the following legal grounds:

  • Performance of a contract (e.g. gym membership or personal training agreement)

  • Consent (e.g. marketing communication or health data)

  • Legal obligation (e.g. accounting or tax regulations)

  • Legitimate interests (e.g. service improvement, fraud prevention – balanced against your rights and freedoms)

4. How We Use Your Data

We use your data to:

  • Create and manage your gym membership or account

  • Provide fitness services and training programs

  • Process payments and invoicing

  • Respond to inquiries and provide support

  • Send you updates, offers, and information (only if you opt in)

  • Analyze website performance and improve services

  • Fulfill our legal and contractual obligations

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. When no longer needed, your data will be securely deleted or anonymized.

6. Sharing and Disclosure of Data

We do not sell your data. We may share it with:

  • Service providers (e.g. hosting, email platforms, payment processors)

  • Authorities if required by law or regulation

  • Professional advisors (e.g. lawyers, accountants, auditors)

  • Partners (e.g. trainers) – only with your explicit consent

If we transfer your data outside the EU/EEA, we ensure adequate safeguards are in place (e.g. Standard Contractual Clauses).

7. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data

  • Rectify incorrect or outdated information

  • Erase your data (“right to be forgotten”)

  • Restrict processing of your data

  • Object to processing based on legitimate interest

  • Withdraw consent at any time (where applicable)

  • Data portability (receive a copy in a structured format)

To exercise any of these rights, contact us at: [Insert Email]

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze website traffic. You can manage your cookie preferences via your browser settings. For more information, see our [Cookie Policy].

9. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or disclosure. While we strive for maximum protection, no method is completely secure.

10. Third-Party Links

Our website may contain links to external sites not controlled by us. We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes implies your acceptance.

12. Supervisory Authority

You have the right to lodge a complaint with your local Data Protection Authority. Commission for Personal Data Protection (CPDP), located at 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria

13. Contact

If you have any questions, requests, or complaints regarding this policy or your personal data, please contact:

​

Synrg 93 LTD.
БЪЛГАРИЯ, гр. Варна, р-н Приморски, ул. Ген. Михаил Д. Скобелев №12, ет. 2, ап. 8
Email Address: Please use the contact form

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